You can run the program on as many Displays as you like. Furthermore, you can run the program on partner or marketing sites as well. Because the platform is tied to web based links, you can engage with customers from anyplace..

Unlike most other programs, our solution is web based and completely customizable to meet your needs. For example: You may want to use the platform for both customer service and sales support. You can utilize the back end controls of the program to design and customize a solution for both departments. You are not “stuck” trying to fit an off the shelf solution into two different services. Argistics’ CIM platform is also completely web based and does not require any downloads, no worries of viruses or firewall compatibility.

Nothing at all. All you need is a browser. As mentioned before Argistics’ CIM solutions are completely web based and do not require any software downloads or installation on either the client or contact center side. In fact our web based solution means less IT overhead because Argistics applications support themselves. We do require some set up and training time.

Argistics has specifically designed it’s solutions to universally integrate with large enterprise platforms as well as smaller off the shelf programs. We can integrate with your unified communications program as well as your CRM packages like SalesForce, NetSuite and others. Give us a call and we will let you know how we can integrate with your platform.

The software is compatible with the latest versions of Internet Explorer, Firefox and Safari Web browsers, which make up over 95% of all surfers.

Our servers are located in cloud computing environment, served by 3Tera, a leading Cloud Computing Service provider. Which enjoys fully redundant connectivity and world-class infrastructure. With state-of-the-art monitoring and security systems, provides the highest uptime possible by diligently monitoring all power systems, HVAC, network connectivity, fire control, and access technology.

Yes. We designed the program to “push” a wide variety of information to the customer (and for them to “push” it back) like, web content even when the customer is not on the site, shopping carts, On Demand marketing or support videos, financial documents, product photos, surveys/questionnaires or any other documents, forms or content that would be needed to complete a transaction for your desired application. It is important to remember that the content that is being “pushed” will open up within the ArgisticsVideo-Assisted-Interaction Marketing Platform I-Frame and not the video assisted customer interaction (VACI) box. Allowing for more information to be shared with your customer.

Argistics is committed to providing a cutting edge technology platforms for our customers, so we're always working on upgrades and adding new features to our platform. There is no predefined schedule for upgrades, the average is once quarterly.

Yes! On your account manager panel you can find secured link for pasting into secured pages.

Quite simply it is a cutting edge web Interaction Marketingplatform that connects consumers to company representatives. Using interactive platforms like, two-way video, universal VoIP and ACD integration, push/pull web content and document presentation, Argistics’ platform helps contact center agents and reps convert and sell more products, service more customers, and complete more transactions faster, and more personally from anywhere on the internet.